An approach to the automation of the scheduling of urban deliveries

Though there are now many software packages that can develop urban delivery schedules, there is a reluctance on the part of those involved with the management of the transportation systems to use automatic vehicle scheduling packages" The lack of confidence in such packages is, in part, the result of several failed implementation attempts, These failures can often be attributed to factors such as the installation of inappropriate software and the inability to deal with industrial relations problems" This paper describes an approach to the implementation of computerised load planning support, This method places a great emphasis on the 'human' aspects of the system implementation, Peter O'Donnell